My promise to every client – accurate, on time transcripts or they are free*

— Andrew Dodson, Founder and Director

About us

 

Transcript Divas Limited. is a United Kingdom registered Transcription Service (company number: 08785529). We have been operating since 2013 and carry all the necessary insurance. We are covered by Hiscox Insurance for UK wide claims up to 500,000 (see Insurance Docs).

My Guarantee*

My on-time promise. I am serious about on-time delivery with a 200%  time-line guarantee. I guarantee if we are not exactly on time with your transcript, it will be free. I will also provide you with a credit for the same amount,  a 200% on-time guarantee.

My accuracy promise. I believe in providing an accurate transcript. If you provide a clear recording, you will receive a transcript that will be equivalent or better than the US standard for courtroom transcripts (98% accuracy). If not, there will be no charge for receiving it and I will also provide a free credit for the same amount. I offer the only transcription service in the United Kingdom that will stand by their commitment to accuracy to this degree – a 200% accuracy guarantee.

Our story

My name is Andrew Dodson and I am the founder of Transcript Divas. After 6 years working as a social researcher in Public, Private and Charity Sector Research I founded Transcript Divas. As a Qualitative Researcher, I worked with many different Transcription Services. I literally had hundreds of hours of interviews and discussions transcribed.

However, I found that transcript services could only offer, at best, a 24-hour turnaround.  No service ever offered any sort of guarantee that a transcript would actually turn up on time, or that it would be accurate. I felt in each project, that I just handed over my recordings to some online faceless service and was left to hope for the best.

After a few let-downs – at critical moments – I went out and found my own typists. I sifted out the gold and formed a transcription team that I could rely on; a transcription team for me. After a while I started lending this team out to work friends and associates – then their associates. The processes become faster, the team grew, we got good reviews from clients, we were listed on the 1st page of Google. We had a transcription service. Transcript Divas had arrived!

 

The Diva Team

Andrew Dodson

Andrew Dodson, Divas Founder

Apart from Transcript Divas, Andrew works in evaluation and performance development and project management. Highlights so far include working in post-disaster recovery for the Red Cross in Christchurch, All Hands in Haiti, and in Cambodia for Oxfam.

Nicki Benson

Nicki Benson, project Manager

Nicki will be your Project Manager here at the Diva-dom.

Nikki has had many years experience providing transcription for a range of professionals, mainly in large corporate environments. Nicki lives in the Greater London area with her husband and son, a cat, two crested geckos and two dogs!

If you need to discuss any details or require further information about your project please give Nicki a call or drop her an email. She is here to help!