Transcript Divas Limited is a United Kingdom registered Transcription Service (UK company number: 08785529). We have been operating since 2013 and carry all the necessary insurance. We are covered by Hiscox Insurance for UK wide claims up to 500,000 (see Insurance Docs).
My on-time promise. I am serious about on-time delivery with a 200% time-line guarantee. I guarantee if we are not exactly on time with your transcript, it will be free. I will also provide you with a credit for the same amount. This is our 200% on-time guarantee.
My accuracy promise. I believe in providing an accurate transcript. If you provide a clear recording, you will receive a transcript that will be equivalent to or better than the US standard for courtroom transcripts (98% accuracy). If not, there will be no charge for receiving it and I will also provide a free credit for the same amount. I offer the only transcription service in the United Kingdom that will stand by their commitment to accuracy to this degree. This is our 200% accuracy guarantee.
My name is Andrew Dodson and I am the founder of Transcript Divas. After 6 years working as a social researcher in Public, Private and Charity Sector Research I founded Transcript Divas. As a Qualitative Researcher, I worked with many different Transcription Services. I literally had hundreds of hours of interviews and discussions transcribed.
However, I found that transcript services could only offer, at best, a 24-hour turnaround. No service ever offered any sort of guarantee that a transcript would actually turn up on time, or that it would be accurate. I felt in each project, that I just handed over my recordings to some online faceless service and was left to hope for the best.
After a few let downs – at critical moments – I went out and found my own typists. I sifted out the gold and formed a transcription team that I could rely on; a transcription team for me. After a while I started lending this team out to work friends and associates – then their associates. The processes become faster, the team grew, we got good reviews from clients, we were listed on the 1st page of Google. We had a transcription service. Transcript Divas had arrived!