Confidentiality Agreement

What is a Confidentiality Agreement?

A Confidentiality Agreement refers to an agreement about how to share sensitive information safely. These agreements ensure that the person or organisation who is provided access to sensitive information doesn’t disclose it to a third party. In transcription, this means your recordings are not shared on the ‘cloud’, including transferred onto ‘AI’ driven automated speech-to-text software or stored offshore to be worked on by non-UK based team members.


We have chosen to use this agreement to maximize transparency and trust in our security and confidentiality processes. It is a United Kingdom relevant contract developed by a neutral authoritative party, that is, the UK Government (not a lawyer employed by us trying to protect our position).

The agreement is based on the UK Government’s standard NDA operating agreement see: HERE

Can WE sign YOUR Confidentiality Agreement?

No problem. We are happy to review and sign your agreements. Simply email the agreement to and we will get it signed and back to you ASAP.

Duration – The NDA is valid indefinitely.

This agreement covers clients indefinitely for transcription projects with us (you don’t need to fill one in every time you make an order). We are bound to protect your data – indefinitely.

How to activate the agreement.

  • Download the PDF – click the big DOWNLOAD AGREEMENT button below.
  • Fill in your details – Open the PDF on your desktop. Fill in the parts marked in yellow, use your PDF reader ‘add text’ function. Just enter your organisation name and info (if you don’t have an e-signature setup, you can use the free and trusted Adobe online signature service here).
  • Upload – Upload the document to the order page.
  • Done.
  • NOTE: No agreement is in place if the agreement does not accompany the order or is emailed to us before the data is provided. You cannot create an agreement after the order has been confirmed.