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Transcript Divas

Transcription Jobs At Diva HQ


The Diva vision is not only to provide reliable, fast and low cost transcription services to clients but to also have a service that is able to give something back to the people working in it.

Be the fact that you get to work from home, in the hours that you wish, like short commutes, like to wear a dressing gown at work or you just want to be a Diva. Then ‘diva-dom’ could be you!!

We have all sorts of Divas working for us, but what they all have in common is a love for life, can deliver on time, like to get things right, and realise that over delivering to a client – secures the ‘diva-dom’ for everyone.

Please Email All Job Enquiries To:

Human Resources Team Email: human.resources@transcriptdivas.co.uk

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Transcription Jobs Currently Available

Project Manager!

Overview.

  • This would suit an outgoing, time conscious, multi tasker.
  • Maximum  of 20 hours of work per week, 3-4 hours of actual at computer / on phone work per day. Total monthly income is contract based so is dependant on the amount of work coming in.
  • As Transcript Divas is in a growth spurt – income and work is likely to slowly increase over time.

KEY TASKS

  • Answer telephone calls from clients. Emphasize service features based on questions concerning customers’ situation and needs. Assist customers in making service selections.
  • Answer emails from clients promptly. Any technical issues (e.g. file conversion, recording questions etc) can be forwarded onto a technical support team.
  • Sometimes receive DVDs, CDs etc and upload Mp3 etc to the site – this is performed by easy to use programs.
  • Provide quotes and invoices to clients – this is all set up in an easy to use online package.
  • Organise Divas to carry out transcription and proofreading

THE BENEFITS.

  • You will be paid on commission. The harder you work the more you get paid. So – making sure the client is happy, spending some time chasing up quotes, sorting out problems quickly – the more business will come in – and the more commissions you will get!!
  • You will have first choice of all projects coming through the door. So you want to still work as a transcription contractor and transcribe just the super clear – one to ones … well you got them! Choose as much of the work to do yourself as you want. The project management role can be on top of your work (and income) as a typist.
  • Full support – is provided! If there are personal issues, emergency’s, a family function, holiday etc someone is always there to pass the baton onto for a couple of hours or days.
  • Independence – you will be shown how the ship is being run by a Diva Master- but the way you choose to work is up to you!

PERSON SPECIFICATION

You need to be:

  • Systems minded. You must be a person who is constantly looking for a balance between “systems” and a “human face”. Be always looking for the best, most efficient way of dealing with clients and contractors to minimise turnaround time. Yet still retain contractors and please clients!
  • Client focused. You must be able to find out what the client is wanting, and explain how the service will achieve this.
  • Nice to contractors. Good contractors are hard to find!!!
  • Flexible with time commitment. It is pretty much unpredictable!
  • Multi tasker. Although work is not “hectic” some tasks involve waiting time (e.g. waiting for replies from contractors, waiting for downloading files etc). It is expected that you will be constantly running a few “processes” at once (e.g. download a file, answer emails and invoice clients) .
  • Business minded. You must see this as an opportunity to help build a good business – and share in the benefit!

Interested? - Please email through your CV to sales@transcriptdivas.co.uk .  Please also provide a description of how you can show that you match each of the areas noted in the person specification using the following format:

Business minded. You must see this as an opportunity to help build a good business – and share in the benefit!

I took sales calls for my previous employer – AK Watts. I secured sales worth £30,000 in 6 months. In 2004 I operated my own transportation business for 12 months.


Questions?
Please  call on the office line to discuss the role if you want This position is very flexible – so if you are interested but have a few reservations give us a call. I am sure we can work through any issues.

Transcriptionists Required (Apply by 10th Feb 1010)

If you would like to become a transcriber then all you need is  at least 6 months working experience as a transcriber, a computer, broadband Internet, a typing speed of at least 75 wpm and be a native English speaker and available for work during daytime hours.

To be considered for the Diva team, please email your CV into us – find the details on our contacts page. If you are approved by our Human Resources Manager, we will be in contact for a phone interview

For an insight into our pay scale have a look at recent transcriptionist wages / pay scales from the USA for transcriptionists working in medical transcription.

Our standards have to be high to ensure that we deliver the 100% quality assurance that we expect. The Divas are only be interested in those who can express that they can make this two way relationship work to a very high degree.

We look forward to hearing from you.


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